Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn footwear in its original packaging. If your new gear isn't the perfect fit for your next adventure, we make the return process simple and hassle-free.
Initiate Your Return
Visit our online return portal and enter your order number and shipping zip code to pull up your purchase history.
Print Your Label
Select the items you wish to return and download your prepaid UPS shipping label provided by our system.
Pack Your Gear
Place the unworn footwear in its original shoebox and secure it inside a sturdy shipping carton with the return label attached to the outside.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number to monitor your refund status as it processes.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing